Ahmed Abdalla | VP Service Operations

Core Competencies

Service Excellence

Managing high-availability operations for global financial payment rails.

Cloud Strategy

Orchestrating the shift from legacy infrastructure to elastic, scalable cloud ecosystems.

Solutions Architecture

Designing complex, secure, and compliant enterprise systems for the Fintech sector.

Professional Journey

Global Payments Inc. 2017 — PRESENT

VP, Service Operations

Directing global service delivery and operational stability, ensuring 24/7 reliability for mission-critical financial systems through SRE principles and proactive monitoring.

VP, Cloud Transformation

Architected and executed the strategy for large-scale enterprise cloud migration, reducing data center footprint while increasing organizational agility.

Director of Architecture

Developed technical frameworks to support high-concurrency payment platforms, prioritizing security and long-term technical sustainability.

ADAPTURE / CentricsIT PREVIOUS

Principal Technologist & Solutions Architect

Advised global enterprises on hybrid-cloud strategy and virtualization, optimizing hardware utilization and software-defined networking.

Academic Foundation

Georgia Institute of Technology
Master of Science (MS), Computer Science

Georgia Institute of Technology
Bachelor of Science (BS), Computer Science

Get In Touch

Ready to discuss the future of Fintech Operations or Cloud Transformation?

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